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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adeline Kamara

July 2, 2024

5  out of  5 rating by Adeline Kamara
"Dee is one of the best!!!"
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Mike Passaro

April 25, 2024

5  out of  5 rating by Mike Passaro
"Excellent service great place to go people very knowledgeable here. Good pricing"
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Joe T

April 12, 2024

1  out of  5 rating by Joe T
"Deceptive Quoting - SHOP AT YOUR OWN RISK!! I was shopping for insurance about 2 months ago when I decided to give my local State Farm agent a try (I guess I finally saw enough Patrick Mahomes commercials). My Allstate insurance had just notified me that the home policy was increasing over $500 annually and I felt it was a good time to see if I was getting a good deal. NJM, Geico, and Progressive could not do better than my Allstate pricing. Then I called the team at Bill Rawlings State Farm. They were able to quote me much lower on the home and even a little bit less on my auto policies as well! During the quoting process, they asked about accident history. I said, "Yes my wife has one accident about 2 years ago." They then asked, "Well what happened?" I said, "She backed into our garage door, but it was enough damage that we used our insurance to get the car fixed." This was all the same information I had provided all the other agencies. Didn't think anything of it at the time and ended up purchasing a new home and auto policy. Two weeks go by, and then I get an EMAIL from State Farm stating my first monthly payment is coming due. The payment is WAY higher than what was originally quoted. I go to the app because it must be a mistake. However, when I open up my policies, the auto has jumped over $400 on the 6-month premium!! I call Bill's office immediately. It takes multiple calls and messages left to finally get a call back from Bill. He says that underwriting "found" something that caused the rate to increase. I said they couldn't have "found" anything because I told you all about all accidents. Bill then states, "Well we submitted your wife's incident as an 'other' because it was just property damage, but underwriting must have deemed it an accident. We just submitted the information in the most favorable way for you." What I was never able to get Bill or his team to understand is I didn't want a FAVORABLE quote, I wanted an HONEST quote. Had he and his team been HONEST from the beginning, I NEVER would have bought State Farm insurance. So instead I had to go through the entire process with a separate broker, AGAIN. However I made sure to use an agency that underwrites the policy BEFORE you buy it!! Additionally, Bill will never respond via email. You can't get his email, only his team's email addresses. I ask for email responses and he always calls. It also took State Farm over TWO WEEKS to process the cancellation of the policies when I secured my new insurance. Learn from me, don't waste your time, money, or sanity. Look elsewhere!!"
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Bradley Hudson

April 11, 2024

5  out of  5 rating by Bradley Hudson
"Amazing company"
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Renee Butler

April 4, 2024

5  out of  5 rating by Renee Butler
"Just left with new policy... Dee was very nice and helpful took care of everything... Thank you state farm"
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Shahab Edalatian

April 4, 2024

1  out of  5 rating by Shahab Edalatian
"State Farm (or this specific local agent) cannot transfer a policy from another state and could not provide me coverage!"
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Adam Davey

March 26, 2024

5  out of  5 rating by Adam Davey
"Great office and Dee made everything so easy. Thanks!"
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Michael Eakins

February 8, 2024

5  out of  5 rating by Michael Eakins
"Bill and his team were so friendly and most helpful to all questions I had regarding my policy. professional service with affordable rates. Highly recommended. Thank You."
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December 20, 2023

5  out of  5 rating by M.G
"It all started with a phone call. We were looking to get Homeowner's insurance, and with a few short questions, Dee had all the missing information we couldn't provide all ready and filled in a quote for us to review based on the numbers we wanted. She was extremely friendly, polite, and knowledgeable. Took the time to go over every detail we had questions about and explained everything. She also showed us a quote for combining our car, which gave both a nice discount on the premiums. We were greeted with smiles as we walked in the office, and met Bill, and Dee in person. Fabulous people!"
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Stanley Tsuei

October 19, 2023

5  out of  5 rating by Stanley Tsuei
"Great experience overall. Dee gave me a quote and helped set everything up for me."
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Dale Valenti

August 8, 2023

5  out of  5 rating by Dale Valenti
"Lovely staff. Bill and April worked hard to get me the best rates with more coverage than I had before!!!! Thank you"
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Duk Tube

December 7, 2022

5  out of  5 rating by Duk Tube
"Great experience. I recommend this office 100%"
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Stephanie Maddox

December 1, 2022

5  out of  5 rating by Stephanie Maddox
"Great friendly knowledgeable insurance experts!"
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David Torres

September 16, 2022

5  out of  5 rating by David Torres
"Excellent team that will take the time to explain you the different options/features on your policy and provide great customer service. Thanks!"
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Tracy Capistrand

September 8, 2022

5  out of  5 rating by Tracy Capistrand
"Wonderful customer service. Very nice people to do business with they saved me a lot of money on both my auto and home policy's so glad I found them and made the switch to STATE FARM. Thanks Bill, Dee, Brianna."
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antoinette terrell

August 9, 2022

5  out of  5 rating by antoinette terrell
"I had a great experience@ the Bill Rawlings location in jersey everyone was so nice and helpful and I have a very affordable plan and Im thinking about getting life with them"
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Robert Turner

August 8, 2022

5  out of  5 rating by Robert Turner
"Great branch over here. They were extremely nice and was able to help me with a policy that gave me better coverage and affordable. Brianna was a pleasure to meet and was very informative on the policies at hand today. Thanks guys!!!"
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Rob Kimley

July 28, 2022

5  out of  5 rating by Rob Kimley
"What a great group of people at the Bill Rawlings State Farm location. We had a great experience a few years back when my wife and I transferred our auto and renters insurance to Bill's agency. Bill was a pleasure to deal with and made our visit very comfortable. I had an equally pleasurable experience on 7/27/22 when I called and spoke to Brianna in regards to starting our homeowners policy. Brianna was very professional and thoroughly answered all my questions. She was very positive and even took the time to confer with Bill about a question I had in regards to a rental property. I really appreciated her patience and diligence. Thank you for the great customer service and for being such nice people to deal with."
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Keisha Tyndall

July 23, 2022

5  out of  5 rating by Keisha Tyndall
"I must admit my experience exceeded my expectations. Brianna thank you for your patience, you were very detailed oriented, proficient and definitely went the extra mile in assisting me and my busy body by ensuring my policies were perfect. Bill you have an incredible team!!"
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Brittaney Eastwood

March 18, 2022

5  out of  5 rating by Brittaney Eastwood
"Bill is always a pleasure to work with and is such a strong advocate for his clients. He solves any issue I have within minutes and I always leave with a smile on my face. I highly recommend!"
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Tina B

September 16, 2020

5  out of  5 rating by Tina B
"Mr.Rawlings is personable, helpful and is always there to answer questions in regards to my auto policy"
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Keith Eames

August 24, 2019

5  out of  5 rating by Keith Eames
"Bill is a great agent to work with. Very personable and easy going. Just switched to state farm and he made the transition a breeze."
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Griselda Leal

July 26, 2019

5  out of  5 rating by Griselda Leal
"He is super friendly and knowledgeable"
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Mark Din

June 13, 2019

1  out of  5 rating by Mark Din
"I m totally unsatisfied with the service they provide. I talked to them to start my auto insurance and charged me the price. He convinced me for taking their renters policy along with auto policy saying it’s a bundle package. When I talked to the customer care later today they said I’m only being charged of renters policy but not the auto policy."
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China Williams

February 14, 2019

5  out of  5 rating by China Williams
"I was initially a bit hesitant filling out an online search for new Homeowners insurance. I received countless phonecalls from other insurance companies...Mr. Rawlings emailed me his response, along with an incredibly low quote. His "email" allowed me to make an educated decision and call for more information. After speaking with Mr. Rawlings, I felt confident and relaxed that I made the correct decision choosing Statefarm- Thank you Mr. Rawlings!"